Bend Operations Manager


Bigfoot Beverages Bend is recruiting for an Operations Manager. The Operations Manager will manage and oversee the daily operational functions of the Warehouse and Delivery departments to ensure efficiency, productivity and consistent execution.  This position is accountable for maximizing sales and profitability by developing a qualified staff and controlling expenses, labor and all aspects of retail execution and inventory control. Problem solve with other department managers around inventory, transportation and logistics concerns.  Works closely and has exceptional communication with the General Manager, co-managers, direct reports and current accounts.  This is a full-time, exempt level position.  The schedule is Monday through Friday with some weekend work as necessary. This will include 40 plus hours weekly and shift start time varies based on daily need.

                                     

 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Maintain a personnel structure and qualified staff; involvement in recruitment, retention and performance management.  Interviews and recommends applicants for hire.
  2. Provide motivational leadership for employee relations and problem resolution through effective communication, coaching, training and development.  Ensure personnel are in a position for success both for the individual and the company.
  3. Strategic planning and execution to enhance profitability, productivity and efficiency throughout the Warehouse and Delivery departments.
  4. Monitor daily routing to ensure that productivity targets for hours, stops, and cases are met. Reallocating resources when necessary to manage overtime and labor budgets.
  5. Communication with Sales Team on a regular basis in regards to customer concerns, routing issues and strategic planning.
  6. Grow, develop and maintain customer relations in the trade.
  7. Maintain knowledge of current product inventory through consistent communication with the Warehouse.  Provides Sales Team with updated information and notice of new inventory items.
  8. Monitor performance of the Warehouse and Delivery Departments to ensure accuracy, time management, cleanliness and organization of company product. Completes performance management and documentation when necessary.
  9. Coordinate accurate completion of DOT logs and updated medical cards for appropriate personnel.
  10. Research, propose and assist with the improvement of warehouse operations and processes related to inventory.
  11. Compile and update employee time reports prior to bi-weekly payroll periods.
  12. Oversee and coordinate company uniforms with a current personnel list, accurate uniform inventory and updated sizing.
  13. Provide support and troubleshoot IT issues as they arise.  Partner with the IT Department to submit trouble tickets when necessary. 
  14. Communication with General Manager on a regular basis on major issues and strategic planning.
  15. Partner with HR to ensure compliance and consistency with company policies, procedures, proper documentation and other related concerns.
  16. Regular and reliable attendance.

 

 

Competencies

  1. Effective Communication Proficiency (Written and Verbal).
  2. Demonstrated Leadership Abilities.
  3. Well Organized and Ability to Prioritize.
  4. Thoughtful and Decisive Decision Making.
  5. Customer Relations Focus.
  6. Mathematical and Technical Aptitude.
  7. Attention to Detail and Accuracy.
  8. Managing Processes.
  9. Problem Solving and Analysis.
  10. Financial Management.
  11. Analytical, Strategic Thinking and Planning.
  12. Business Acumen.
  13. Collect, Analyze and Summarize Data and Trends.
  14. Performance Management.
  15. Teamwork and Collaboration.
  16. Active Listening.
  17. Ethical Conduct.
  18. Integrity, Initiative and Achievement.
  19. Credible and Dependable.
  20. Exceptional Work Ethic.
  21. Computer Proficiency (Microsoft Office Suite, VIP, iDig, and Margin Minder).

 

Required Education and Experience

  1. B.S. or B.A. degree in business, sales and marketing, accounting or related field; or high school diploma or GED with equivalent experience.
  2. Minimum of 7 to 10 years of experience in sales, route delivery, warehouse or marketing, with minimum of 5 years of supervisory experience managing teams and individuals, coaching and developing staff.
  3. Must have progressively responsible experience managing budgets, labor and expenses.

 

Preferred Education and Experience

  1. Beverage industry experience.
  2. Warehouse Operations experience.

 

 

 

Bigfoot Beverages provides competitive wages and a comprehensive benefit package including but not limited to, health coverage, life insurance, 401(k), vacation and sick time, waiting periods may apply. A probationary period is required. 

 

 

We are an Equal Opportunity Employer

 


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